Privacy Policy
Data Categories | Processing purposes | Categories of Recipients | Deletion | Legal Basis |
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Device information; Identity information (anomyzed) | Running the sites/apps; fix bugs; make sure you always see the site the way we intended; monitor compliance with our Terms and Conditions; screen all traffic, analyse data that is received by our servers; identify cyber-attacks. | IT Department and Administrators; see also under 9. | 4 weeks after visit of platform | Legitimate interest (sec. 6 para. 1 sentence 1 lit. f GDPR) |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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- Device information - Identity information - Location information - Behavioural and Profile information - Social media information | We need to understand how we do with respect to our business operations. This is in the interest of the development of volleyball, our employees, and our sponsors and partners. For this purpose, we need to analyse different categories of information to understand the popularity of FIVB Events and products, what worked and what did not work in terms of our marketing and advertising campaigns, our product designs and distribution strategy, our website design and overall user experience, so we can establish, implement, and evaluate our business strategy. This includes analysing data to understand how users browse our Websites and Platforms, use the apps and generally interact regarding our services to improve our user experience design to make sure you will continue to interact with us on our sites and apps. For this purpose, we use different analytics tools and services of data analytics solution providers (see section 9). | IT Department, Digital Department, Media Rights and Business Department, Administrators; Business Consulting Service Providers; Data Analytics Solution Providers; IT Cloud Solution Providers; see also under 9. | We retain user data until you withdraw your consent. The anonymized data of our Data Analytics Solution Providers is deleted as follows, Users have the ability to actively opt-in or reject the manual select check-box. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR) (via check box in the cookie banner) |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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- Device information - Contact information - Identity information - Location information - Behavioural and Profile information - Social Media information (if made available to us) - Preference information | We send you direct marketing messages, offerings related to our services or pop-ups that we think you would be interested in (“personalised”) to the email address/account you provide to us during your sign-in to our Websites and Platforms. To send you “personalised” messages, we observe your online (and sometimes, where applicable, offline) behaviour including but not limited to content viewed, viewing habits, content interactions, and analyse your behaviour using analytics to best estimate what products and FIVB Events, what teams, players, clubs, leagues you might be interested in, and you can benefit from. We use different analytics tools and services of data analytics solution providers (see section 9) to understand what your behaviour means in terms of your like and dislike, and to understand the impact (success rates) of the messages delivered to you. Direct marketing activities are covered by the legitimate interests of us to promote own events and products of us and the FIVB Family (e.g. national federations and confederations) as well as promotional information about our partners and sponsors. Your interests do not outweigh our interests as we do not use any data of a special category. Such use of your data coincides with your reasonable expectations as long as our marketing activities only relate to the world of volleyball and related products and seek to deliver value to all our stakeholders. | IT Department, Digital Department, Media Rights and Business Department, Administrators; our partners and sponsors; prospective buyers and investors; Email Marketing Service Providers; Advertising Agency Partners; Data Analytics Solution Providers; IT Cloud Solution Providers; see also under 9. | We retain user data as long as you do not object to us processing your Data for marketing purposes or until you withdraw your consent, including sending of marketing messages or until you delete your account. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR) (via check box in the cookie banner and the user registration sign-in section) Legitimate interest (sec. 6 para. 1 sentence 1 lit. f GDPR) |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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- Device information - Contact information - Identity information - Location information - Behavioural and Profile information - Social Media information (if made available to us) - Preference information | We use Third-party advertising platforms, such as Facebook, Google, YouTube, Instagram, etc. to send you messages that are targeted at you, based on your behaviour and browsing pattern, at specific times and locations of these platforms to increase the efficiency of our advertising campaigns. We use Third-party solutions such as Google Audience and Facebook Custom Audience to help us do a better job at targeting our campaigns and messages for our consumers. Your Personal data is shared with the Third-party advertising platforms, and they will attempt to match your profile in their database to determine the optimal time and place (the page you are browsing) to show you an advertisement for FIVB Events and our products and partner products. | IT Department, Digital Department, Media Rights and Business Department, Administrators; Advertising Agency Partners; Social Media Platforms; Targeted Marketing Service Providers; IT Cloud Solution Providers; see also under 9. | We retain user data as long as you do not withdraw your consent. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR) (via check box in the cookie banner and the user registration sign-in section) |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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- Device information - Contact information - Identity information - Location information - Purchase information - Preference information | When you hold an account on our Websites and Platforms, we must be able to maintain and administer your activities, e.g. the purchase of streaming licences. In this context, we i.e. have to verify your identity and your legitimation, we have to communicate with you and ensure your smooth usage of your account. | IT Department, Digital Department, Media Rights and Business Department, Administrators; our sponsors and partners; Data Analytics Solution Providers; IT Cloud Solution Providers; see also under 9. | 10 years after the end of the legal relationship with us. | Performance of contract (sec. 6 para. 1 sentence 1 lit. b GDPR) |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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Depending on the project and the data you provided to us in this context: - Device information - Identity information - Location information - Behavioural and Profile information - Social Media information - Data concerning health | We conduct analysis to research improve our services by asking you to participate in contests, promotions, sweepstakes, surveys or live voting features, asking you for feedback or asking other service providers to conduct market research for us. | IT Department, Digital Department, Media Rights and Business Department, Administrators; our sponsors and partners; prospective buyers and investors; Business Consulting Service Providers; Data Analytics Solution Providers; IT Cloud Solution Providers; see also under 9. | Duration of the project or until you withdraw your consent. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR) By participating in any review or survey, you agree to such use of your data. Regarding Data concerning health an explicit consent will be required from you. |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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Depending on the project and the data you provided to us in this context: - Device information - Identity information - Location information - Behavioural and Profile information - Social Media information | We invite you to provide your social-media related data such as images, postings, videos to us via social media platforms by following specific instructions such as using specific hashtags or following certain campaigns. We will be using the data you provide for our campaign communications. | IT Department, Digital Department, Media Rights and Business Department, Administrators; our sponsors and partners; Advertising Agency Partners; Social Media Platforms; Data Analytics Solution Providers; IT Cloud Solution Providers; see also under 9. | Duration of the project or until you withdraw your consent. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR) by providing the data to us in connection with our terms and conditions. |
Data Categories | Processing Purposes | Categories of Recipients | Deletion | Legal Basis |
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- Identity information - Contact information - Behavioural and Profile information | We invite you to subscribe to email updates, newsletters or other subscriptions and features made available on our Websites and Platforms from time to time and analyse whether the information provided is of interest of our subscribers. | IT Department, Digital Department, Media Rights and Business Department, Administrators. Advertising Agency Partners; Data Analytics Solution Providers; see also under 9. | Until you unsubscribe from the respective communication tool. | Consent (sec. 6 para. 1 sentence 1 lit. a GDPR). |